Privacy Policy
This Privacy Policy describes how IBODev License Store ("the Store," "we," "us," or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Store.
Collecting Personal Information
When you visit the IBODev License Store, we collect certain information about your device, your interaction with the Store, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device Information
- Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Store.
- Purpose of collection: to load the Store accurately for you, and to perform analytics on Store usage to optimize our Store.
- Source of collection: Collected automatically when you access our Store using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: shared with our analytics providers.
Order Information
- Examples of Personal Information collected: name, billing address, payment information (including credit card numbers and other payment types accepted), email address, and phone number.
- Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our payment gateways, and email service providers.
Customer Support Information
- Examples of Personal Information collected: Any information necessary to provide customer support including your name, email address, and details of your inquiry.
- Purpose of collection: to provide customer support.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our customer support platforms.
Minors
The Store is not intended for individuals under the age of 13. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
Sharing Personal Information
We share your Personal Information with some service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Store. You can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.
- We share information about your use of the Store, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Using Personal Information
We use your Personal Information to provide our services to you, which includes: offering software licenses for sale, processing payments, facilitating the delivery of digital goods, and keeping you informed about new products, services, and special offers.
If you are located in Europe or if we have customers in Europe, we also comply with the General Data Protection Regulation (GDPR) requirements. This includes ensuring lawful processing of personal data, providing appropriate security of personal information, and adhering to your rights regarding access, correction, deletion, and portability of your data.
Lawful Basis for Processing Personal Information
Pursuant to the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:
- Your consent: We may process your data when you have given us explicit consent to use your personal information for a specific purpose.
- The performance of the contract between you and the Site: Your information is necessary to fulfill a contract that you have with us, or because you have asked us to take specific steps before entering into that contract.
- Compliance with our legal obligations: We may process your information where it is necessary for compliance with a legal obligation that we are subject to.
- To protect your vital interests: We may process your information when it is necessary to protect the vital interests of you or another person.
- To perform a task carried out in the public interest: We may process your information to perform a task carried out in the public interest.
- For our legitimate interests: We may process your information when it is reasonably necessary to achieve our legitimate business interests (for example, in fraud prevention, maintaining the security of our network and services, direct marketing, and improvement of our services) as long as your rights do not override these interests.
Retention of Personal Information
When you purchase a license through the IBODev License Store, we will retain your Personal Information in our records unless and until you ask us to erase this information. This retention is necessary to fulfill our contractual obligations to you, such as providing licenses, support, and possible renewals, as well as to comply with our legal obligations, resolve disputes, and enforce our agreements.
For more information on your right of erasure, as well as other rights you may have, please see the ‘Your Rights’ section below.
Automatic Decision-Making
If you are a resident of the European Economic Area (EEA), you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or significantly affects you in other ways.
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
GDPR Compliance
If you are a resident of the European Economic Area (EEA), you possess certain rights under the General Data Protection Regulation (GDPR) concerning your Personal Information. You have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us using the contact details provided at the end of this policy, or follow this link to our contact page.
Your Personal Information will be initially processed in Ireland and then may be transferred outside of Europe for storage and further processing, including to Canada and the United States. This includes instances where your data may be processed by our facilities or those of our third-party service providers. For more information on how these data transfers comply with the GDPR.
Cookies
A cookie is a small amount of information that's downloaded to your computer or device when you visit our Site. At the IBODev License Store, we use various types of cookies, including functional, performance, advertising, and social media or content cookies. These cookies enhance your browsing experience by allowing the website to remember your actions and preferences, such as login details and region selection. This convenience means you don't need to re-enter this information each time you return to the site or navigate between pages.
Cookies also help us understand how visitors use our website, for example, whether it is a visitor's first time on the site or if they are a frequent visitor. This information aids in improving our services and providing better user experiences.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Please review it periodically to stay informed of any changes.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [email protected].
Address: Cairo, Egypt
Last updated: 24/05/2024
If you are not satisfied with our response to your complaint, please contact us again and we will get back to you as soon as possible.